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Will Pro 1 soon not be dropped from the device "ecosystem"?13423

WGAN
Basic Member
Boston
Noddy private msg quote post Address this user
Hi to all,
I recently called Matterport to ask about the future of Pro 1, since they are scaling back the repairs available. We had been discussing reasons to buy the Pro 2 vs keeping Pro 1, and the representative hinted that at some point they would just stop supporting the Pro 1 camera at all..
I'm paraphrasing, but he said "there's no announcement yet about eliminating support for Pro 1 camera" but that made me wonder if and when there might be.

Whatever about repairs, is it possible that Matterport will just render Pro 1 cameras useless, dumping them from the device "ecosystem"?

Could they legally do that?

I was hoping that if I bought a Pro 2, that my Pro 1 would be a 2nd camera / back up camera, or that I could sell it, but now it seems that I may be just being forced to buy another camera.

It does seem that Pro 1 cameras have value & are still changing hands on Dan's forum, & ebay etc, so may be there's something I don't know about?

Would love to hear any opinions on it, thanks
Post 1 IP   flag post
MeshImages private msg quote post Address this user
Well, I guess, that there is a Pro3 on the horizon.

And I also think, that this Pro3 camera will only work with new hosting contracts (not classic plans).

Therefore I would not make a bet on the Pro1 anymore.

I still have my Pro1 as a backup, but to be honest, I have never used it anymore. Actually I should sell it.
Post 2 IP   flag post
WGAN
Basic Member
Boston
Noddy private msg quote post Address this user
Thanks for your input,
who or why might anyone buy a Pro 1 camera now I wonder?
Post 3 IP   flag post
MeshImages private msg quote post Address this user
Oh, there war a Pro1 camera recently on German Ebay and made 1.200,00 Euros.
Post 4 IP   flag post
WGAN
Basic Member
Boston
Noddy private msg quote post Address this user
Glad to hear that, thanks!
Post 5 IP   flag post
WGAN Standard
Member
Las Vegas
VTLV private msg quote post Address this user
I don't see the pro 1 as completely useless, the camera isn't really outdated by any means. I'm sure Matterport would love to finagle a way to get us all off of classic plans. Sort of surprised Matterport hasn't reached out to repair companies to be exclusive or certified repair specialists for Pro 1 cameras. Probably due to the Pro 2 being almost the same camera.
Post 6 IP   flag post
WGAN
Basic Member
Boston
Noddy private msg quote post Address this user
@VTLV, agreed, the Pro 1 camera is is still a great camera, mine has served me well and still producing great results that my clients are happy with.
It's just a bit unclear from Matterport as to whether they will continue to support it for the long term, it would be nice if they provided more clarity on that
Post 7 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user
@Noddy

This WGAN Forum discussion may add clarity regarding Matterport support of Pro1 Camera:

Limited Matterport Pro1 Repairs after 31 January 2021

I fully expect Matterport Pro1 camera to be able to continue to publish to Matterport. The only issue will be getting it fixed, if it breaks. @MatterFix will likely be able to fill a gap in potential Matterport camera repair service.

I will ask MatterFix Founder Mike Vorce about Pro1 repairs on this upcoming WGAN-TV Live at 5 show on Wednesday, 11 November 2020:

WGAN-TV Live at 5: Top 10 Matterport Pro1, Pro2 & Pro2 Lite Camera Repairs

Dan
Post 8 IP   flag post
mori private msg quote post Address this user
@MeshImages IMO no Pro3 on the horizon if you think of something in the next 6-8 month.
Post 9 IP   flag post
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