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Feedback from a client: How to help eliminate these Matterport challenges?12565

WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
@castaway

Outside of a bump a loose clamp or ballhead can cause similar issues
Post 26 IP   flag post
adc1967 private msg quote post Address this user
This is a Real Estate Agent Client or by owner?
Post 27 IP   flag post
WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
@adc1967
Quote:
Originally Posted by Shawn_P
This guy reached out via linkedin and is a property investor.


Sounds like "By Owner" ~ either way this particular client doesn't seem to understand the purpose of the tour. Regardless of the tour platform this isn't "Fine Art" it's a tool to help sell or rent a property by allowing someone to preview a property remotely
Post 28 IP   flag post
adc1967 private msg quote post Address this user
I agree. I have not taken on "By Owner" clients for 9 years. Too much maintenance and when their generally over priced home does not sell...they start blaming the photos. Too many professional entities out there to waste your time with "owners"
Post 29 IP   flag post
WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
@adc1967 I have had the opposite experience I have had a couple FSBO's (though not my bread and butter) and they gave me full control to do my thing and sold quickly with multiple offers. But, I am in a hot market right now
Post 30 IP   flag post


adc1967 private msg quote post Address this user
FSBO work for some photographers, I just avoid since I only have a few residential agents and focus on commercial-Architectural work.
Post 31 IP   flag post
Shawn_P private msg quote post Address this user
@adc1967 Sorry for the delay. He described himself as a realtor/real estate investor. I rescanned the property and disregarded his request that I scan from the threshold and the rescan was infinitely better.
Post 32 IP   flag post
Shawn_P private msg quote post Address this user
@Ghagendorf Matterport Pro 2
Post 33 IP   flag post
Shawn_P private msg quote post Address this user
@castaway This was the first and last time I take direction from someone that doesn't even own the camera and at the same time not know anything about how the Matterport system worked.

I rescanned the property using best practices and there were no alignment issues. I took a page from lilnitsch's book, opened the patio door before starting the scan, scanned the attached patio and there were no weird alignment issues or odd glare from the lights.

I'm going to start targeting builders. I've landed one but there are several in the area where I live. I'm done with Realtors. So many here in Texas are still holding open houses and insist that "photos" and "photo tours" do a better job than Matterport. There are others that are leery of the price even though I'm probably the most affordable in the area.

I had an inside contact at the builder I'm affiliated with, so should I be talking to the director of sales or marketing at the other organizations?

Thanks in advance
Post 34 IP   flag post
Shawn_P private msg quote post Address this user
@fotoguy They never got back to me. Typical though. I rescanned and the everything was fine.
Post 35 IP   flag post
Shawn_P private msg quote post Address this user
Here is the rescan of the property

https://my.matterport.com/show/?m=tpVLZh7JT1y&mls=1
Post 36 IP   flag post
WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
Quote:
Originally Posted by Shawn_P
Here is the rescan of the property

https://my.matterport.com/show/?m=tpVLZh7JT1y&mls=1


That is a much better looking tour
Post 37 IP   flag post
Expertise private msg quote post Address this user
I'd email the guy: "Matterport and 3D tech in general is new technology. It is not perfect, yet. Someday it will be. Until then we have to live with minor glitches".
Post 38 IP   flag post
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