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Repairx

'Repair' Topics

TitleAuthorPostsLast Post
Are there options for getting a broken Ricoh Theta S Repaired? Fmodjr1913 4 1 monthFmodjr1913 (34): Sorry, it is a Theta V that I own and am required to use through an agency for some particular work. Looks like I just wasted a post and will need to start a new thread. Thanks for the responses. Just in case you can help with a V let me know. FYI - I don't use Thetas outside of some work that requires it. I typically use DSLRs and Matterport for virtual tours. Don't know about the other Thetas but quality of my V is terrible. ...also...
Is it possible to replace Ricoh Theta Z1 lens? pguerreiro 4 1 monthWingman (1309): If you do not like a wifi range on Insta360 One X you won't like it on a Z1. I have had both a Z1 and a V brand new staying connected only 3m-4m away from a smartphone in a direct line of sight. Behind a tree or covering it with your body and they were disconnecting. Insta360 One X I have bought as used one does not have the same problem. It is not 50 meters but at least it works from 10m or so. As for the lens, my Insta360 One X has...
Matterport Pro 2 Camera not connecting to iPad App Ghagendorf 3 8 monthsleonherbert (892): @Ghagendorf This is absolutely got to do with the firmware, I had the same problem a few weeks back, and a few others have as well. Matterport sent me a new camera as well. Matterport should have done something aggressive to make users aware of this, but they did not. I did get an email telling me to update the firmware, but that was only after I had sent the camera in already. It is not in Matterports interest to fess up and say that this was...
"Urgent! My Matterport Camera failed!!!" (We will loan you our Matterport!) DanSmigrod 6 8 monthsDanSmigrod (22040): Hi All, Please see this related WGAN Forum discussion: ✓ Matterport Pro 2 Camera not connecting to iPad App Dan
Battery Not Charging CharlieB 3 10 monthsWingman (1309): Since it is just a charging problem I would try to check a power supply with a multi meter first. If it is supplying a specified on it DC power then it can be a battery itself. If the camera is not under warranty you can open it, read from a battery pack what it is and buy the same from internet. There is no way it can cost $400 to try. Technically a skilled repairer for electronics can find a fault with charging and fix it. I have a friend...
What's in your case. leonherbert 3 11 monthsleonherbert (892): @DanSmigrod I have a theta V but I also have a backup Matterport from the company I am sub contracting too. It really sucks to see something you baby around crash to the ground. If anyone has wondered how the repair options work with Matterport here is a basic breakdown. Matterport charges a minimum amount of USD$400 to diagnose and estimate the full repair costs. The USD$400 is charged regardless of whether you decide to repair the camera or...
Sensor Error - scan unable to complete due to sensor error. Jerry_D 12 1 yearMetroplex360 (9281): I have seen all sorts of things and have owned many different Matterport Cameras. Support will often send you another camera to use before you send yours in. They are quite gracious if you are within your warranty, or the failure is on their part. I've sent in cameras that have started to not align well and outright fail. I've sent in a camera that worked beautifully looked like I threw it down a flight of stairs (because I threw it...
Matterport out-of-warranty repair costs? DanSmigrod 3 3 yearsViewtech3D (16): I had a motor error come up this week, contact matterport. Luckily i turned off and on and all good. Hopefully not the start of something looming up. Im sure repair cost and transit to OZ would be expensive
Matterport Camera indicates Hardware Error GoneCoastalSC 20 3 years3DSense (4): I had the same issue today with my camera. It only managed to do a half turn and seized up. Hardware error - motor fault or similar. I finished the scan and wanted to do some 360 outside shots, when it happened. Will contact Matterport ASAP. Any tips dealing with the support?