Connecting 3D/360° Tour Buyers to Service Providers powered by
the Most In-Depth, Relevant and Up-to-Date Content for the 3D/360° Community
Join FREE! 50+ Benefits
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
Option #1
Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Option #2
Book a Matterport Pro in 60 Seconds
We Get Around Network Instant Booking Service
Powered byKoaWare
Matterport Service Provider (USA)? Join KoaWare Free! Register Now
Last 30 Days: 44,655 Page Views | 11,806 Visitors | 86 New Members
WGAN Knowledge Base | Total Posts: 59,416  |  Total Topics: 9,134
5,099 WGAN Members in 129 Countries
We Get Around Network Forum
WGAN Training Academy (Learn more)
WGAN-TV Live at 5
Matterport Chief Marketing Officer Chris Bell
on How Matterport will Scale Exponentially
WGAN-TV: Coming Up
Live at 5
5 pm EDT (GMT -5)
12-16 August 2019
Add to My Calendar WGAN-TV Program Schedule | Need Help? | All Videos

Topics tagged with Repair'

TitleAuthorPostsLast Post
Sensor Error - scan unable to complete due to sensor error. Jerry_D 12 6 monthsMetroplex360 (9194): I have seen all sorts of things and have owned many different Matterport Cameras. Support will often send you another camera to use before you send yours in. They are quite gracious if you are within your warranty, or the failure is on their part. I've sent in cameras that have started to not align well and outright fail. I've sent in a camera that worked beautifully looked like I threw it down a flight of stairs (because I threw it...
"Urgent! My Matterport Camera failed!!!" (We will loan you our Matterport!) DanSmigrod 4 8 monthsDanSmigrod (18715): @Metroplex360 Thank you. It’s really something Matterport should offer. Immense goodwill to enable scanning while repairing. For WGAN Basic, Standard and Premium Members that do not have a spare Matterport camera, this may be a good backup plan, just in case. Happy holidays, Dan
Matterport out-of-warranty repair costs? DanSmigrod 3 2 yearsViewtech3D (16): I had a motor error come up this week, contact matterport. Luckily i turned off and on and all good. Hopefully not the start of something looming up. Im sure repair cost and transit to OZ would be expensive
Matterport Camera indicates Hardware Error GoneCoastalSC 20 2 years3DSense (4): I had the same issue today with my camera. It only managed to do a half turn and seized up. Hardware error - motor fault or similar. I finished the scan and wanted to do some 360 outside shots, when it happened. Will contact Matterport ASAP. Any tips dealing with the support?
destitute