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Topics tagged with Error'

TitleAuthorPostsLast Post
MP BS Support / 13-UP ERROR BlueImmersiveMedia 5 1 monthBlueImmersiveMedia (203): @Photography360 In my case I was cold out. I was in NH shooting. I did just do a scan on the porch (with snow) then moved back inside. Not sure that temp is the reason, but lets hope the error goes away. I think my real concern is the lack of understanding of the error code. Feels shady... Like a revenue play. And, its not like me to go there... but it doesn't feel right. If there is an issue with the camera, I can handle that. No answer...
Error HDR stitching Lightroom via Ricoh Theta Stitcher johnstro12 3 2 monthsjohnstro12 (5): Thanks mate :) ;)problem solved :O :angel: :beer:
Help with the Ricoh Theta Stitcher & Lightroom plugin. Pau 4 3 monthsPau (30): Hi @Enri DO NOT select "Auto Align"
Insta360 One X - Wifi Issues. Anyone? pguerreiro 1 3 monthspguerreiro (55): Hello everyone. I've just bought the Insta360 One X and i'm having problems with the wifi connection. It works only if i'm close to the camera. More than 3, 4 metters, loses connection all the time. "Operation couldn't be completed. com.insta360.camerasdk.error error 444" The firmware is updated and i'm using an iPhone XS. I appreciate your help. Pedro...
Blinds & shutter business tour: Matterport stitching problems. Wingman 1 4 monthsWingman (730): Hi guys, I did a space yesterday for a business selling shutters & blinds. They have really narrow paths between samples, a lot of directed ceiling light and as a result I have come stitching errors. I told it to them from a start that they may be some stitching errors because there is not enough distance to their products but I was checking every scan, did a lot of rescanning and still missed a few. Here is one [ Link] ...
Error Message When Trying to Capture with Insta360 One X and Ricoh Theta V DanSmigrod 4 5 monthsDanSmigrod (20192): Hi All, Good news ... While I got my Insta360 One X working with my iPad, I have no idea why it is working now. I did NOT update the firmware. Hmmmmm... Dan
Warning: Please DO NOT upgrade to Capture 3.0.4 until further notice. VTLV 10 7 monthsJwbuckl (337): Per Matterport Support within the last half hour, the issue has been fixed and updates may resume. UPDATE: This issue has been fixed! It's available in the general release version of the Capture App. Please update your App! Thank you everyone for your patience and understanding. ********************************* If you have already started the update and you get the error: "Unable to Update Existing Data", please select...
Alignment Chaos Shakoure 10 11 monthsShakoure (292): @DulceG ... Thanks for inquiring. Actually, Dee at Matterport support took care of it. On her end, she has the capability to edit/move/align the scans individually, something that we don't have access to. I'm not sure of the actual process but she managed to put it in proper order. I now have a huge appreciation for her role at MP and what she was able to do for me.
What is wrong with this showcase? JuMP 3 2 yearsJuMP (977): @CarlosFHdz Thank you for advice. It is not my showcase, I just find the issue. And it happened on below beta showcase link only. https://my.matterport.com/showcase-beta/?m=4LDRFDVEGmi The normal link below is running well. https://my.matterport.com/show/?m=4LDRFDVEGmi
Level Split Tette99 5 2 yearsDanSmigrod (20192): @Tette99 BTW, you are not charged for reprocessing ... create 20 variations and used different names to keep track. Good luck and keep us posted please. Dan
Floor processing error - Matterport support 3dshowcaseuk 3 2 yearsPieroBortolot (218): I think with stairs
What to do about billing errors? Queen_City_3D 6 2 yearssrennick (346): I had the same problem last week...with the same reply. They actually didn't even move it. I uploaded it to the right account and the other user deleted the scan from their account. They refused to alter billing.
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