3D, VR, 360° and Street View Photographers  |  Real Estate Agents  |  3rd Party Service Providers
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
Need a 3D/VR/360°/Street View Photographer? 3,143 We Get Around Network Members in 103 Countries! Ask For FREE referral!
WGAN-TV: Live at 5
Should I Buy a Matterport Camera?
with WGAN Founder Dan Smigrod
WGAN-TV: Upcoming
Live at 5
5 to 6 pm ET
Thursday, 24 August 2017
Join Virtual Studio Audience WGAN-TV Program Schedule | Need Help?
Last 30 Days: 73,048 Page Views | 10,308 Visitors | 96 New Members
Matterport Knowledge Base | Total Posts: 38,749  |  Total Topics: 5,038
We Get Around Network Forum

Image missalignment artifact941

Dennis_N private msg quote post Address this user
Have you ever run into one of these issues before?
Seems like in one scan, the two ends of the 360photo don't align properly.
I'm not sure what caused this but I have to find out before I scan a whole house and hours afterwards (when I get the model processed) I see the problem and I have to re-scan a whole section just because of this.

It could be the cheap old tripod I used for my first test. I now ordered the one recommended by Matterport to see if it will fix all problems.

It is concerning though that I can't see the problem until I go back to wifi at my office and wait for hours every time. I wish there was a 360 panorama preview after each scan, to quickly check for problems like this.
Post 1 • IP   flag post
Jamie private msg quote post Address this user
Is your camera level?
It may have moved like you said. Stand and watch it spin and see if you notice anything
Post 2 • IP   flag post
ron0987 private msg quote post Address this user
How close were you to the item where there is an alignment issue. Like Jamie said it could be a level issue, maybe a wobble in the tripod, but most tripod issues will come up with an unstable error message on your Ipad. You will get this if your close to the wall, in a door way, it is approximately 18", as I was told by Matterport support. Some times I over scan on properties I cannot easily return to so I can turn off unused scans or scans that have this issue. It is easier to turn scan off then go back. But I will always keep it under the 100 scans to avoid additional cost.

Post 3 • IP   flag post
Dennis_N private msg quote post Address this user
@Jamie I'll have to wait for my new tripod to come on Wednesday before I test. No point to troubleshoot with the old one!
@ron0987 Yes I was getting unstable camera errors on almost every scan. I bet the tripod is at fault. Its not the right one for the camera anyway, it has a long tilt handle that shows up on the scans.
Post 4 • IP   flag post
Jamie private msg quote post Address this user
Or the quick release bracket (if you have one)
Post 5 • IP   flag post
39099 5 5