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bugPro2ScanningUnknown Error

Matterport Fast Capture Bug???6863

RedRock3D private msg quote post Address this user
I was completing a series of small scan jobs today [Thursday, 26 April 2018] when the Pro2 froze up and an “unknown” error code popped up. I wish I had written down or screen shot the code but failed to.

I shut down the camera and iPad, rebooted and then resumed scanning BUT the camera reverted back to the slower capture speed. I had been enjoying the Fast Capture since February [2018].

Any guesses why the fast capture went away? Any suggestions for getting it back? Could this be related to MP server glitch addressed here?
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Property3dNZ private msg quote post Address this user

Hi there

I thought you could go int the settings in the capture app and select it but I've just checked and it doesn't seem to be there anymore.....
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3rd Party
Metroplex360 private msg quote post Address this user
Fast Capture Firmware Beta 6 is going to be rolled out within the next few days. It fixes a memory corruption leak and a few other rare glitches. Hopefully it might stop this from happening to you.

The Fast Capture mode can be toggled in the settings on capture.

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Property3dNZ private msg quote post Address this user
Hey Chris thats what I thought but when I went to check last week that option wasn't there... odd...
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49512 4 4
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