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Matterport download times6802

Ghagendorf private msg quote post Address this user
I haven't had time to read all the posting so this may have been covered, my apologies in advance.

My last scan upload and confirmation email took about 34 hours. Last night I ordered 2D snapshots and was told that I will be getting an email when the zip file is ready. I'm still waiting on the zip file 16 hours later. Anyone else experiencing such delays?
Post 1 IP   flag post
Regina, Saskatchewan Canada
Queen_City_3D private msg quote post Address this user
@Ghagendorf A week or so ago it was taking hours for snapshots to get to me (when typically its a matter of seconds). I don't know why it took so long then, as I have no issue now.

I suggest asking @DanSmigrod for the code for https://tools.wp3dmodels.com/zip/ as that will get you your photos right away.
Post 2 IP   flag post
Walkabout private msg quote post Address this user
I did 2 albeit small scans today and had them back in 2 hours and the 2d photos literally come straight away so not sure why yours are taking so long
Post 3 IP   flag post
Walkabout private msg quote post Address this user
@Ghagendorf they are on a server shut down tomorrow though
Post 4 IP   flag post
Ghagendorf private msg quote post Address this user
Matterport's server?
Post 5 IP   flag post
VRimpact private msg quote post Address this user
Can anyone confirm if the tours on the servers shut tomorrow will still play online? Not looking to edit or have anything done to them, just wanted to know so i can tell clients
Post 6 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @Queen_City_3D
@Ghagendorf ...
I suggest asking @DanSmigrod for the code for https://tools.wp3dmodels.com/zip/ as that will get you your photos right away.


The promo code is free for WGAN Forum Members. Simply Private Message me with the headline: Zip It! Powered by WP3D MODELS

And ask for the promo code

Best,

Dan
Post 7 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user

Post 8 IP   flag post
Ghagendorf private msg quote post Address this user
I guess I'm really behind. I don't know what MoonClerk is.
Post 9 IP   flag post
101704 9 9
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