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I missed a space. Can I return/re-process?6365

rzphotoman private msg quote post Address this user
I recently did a scan of a home and after processing it I realized I missed a location I should have scanned. Because of that I am not able to enter a room from one of the two entrances. Is it possible to go back to the property and add a scan at the correct location and have it re-processed?

Any advice would be appreciated.
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3rd Party
JuMP private msg quote post Address this user
@rzphotoman I am not sure. But from technical side you can do that.
BTW if you can't get 2nd chance to scan it, you can try to ask Matterport support to add a special link from the nearest location to that room.

Each location has a list include every location's ID that you can move-to from this location.
Just add one number in that list then you can enter the room from the nearest location.
But it must be done manully by Matterport support.
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ron0987 private msg quote post Address this user
@rzphotoman yes you can, I have done this several times and have had no issues reprocessing the scene. The big deal is trying to get the room as close as possible to the same which is make sure if you have other doors in the room make sure they are open or closed like when you first scan. If a door that was open is now closed that will now close off another route. Make sure window covering are in about same location so lighting about same. Good luck. Lighting not as big an issue as doors.

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rzphotoman private msg quote post Address this user
Thanks to both of you...Much appreciated.
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ron0987 private msg quote post Address this user
@rzphotoman One other thing I forgot is that any scans you did that saw the door closed(if it is a closed door) need to be deleted and rescanned. If any scan sees the door closed it has built a 3D surface, so best work flow is copy your original model so you retain it as is. Then in new model delete any scans that may have seen door closed and proceed from their. I normally will start closer to an existing good scan then work up to where I want to be and even scan once or twice on the other side. Again you must delete any scans where a door is closed on either side. You did not say it was a closed door but I was thinking about that. I am sorry for the late update it was early here when I read your first post and started over thinking and thought it might be a door issue.
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Queen_City_3D private msg quote post Address this user
@rzphotoman One trick I've heard Matterport suggest if having trouble getting alignment from previous model is to lower camera as low it will go and take a scan from that location. Once it "finds itself" in the space you can then go back to regular height and then later in workshop simply disable the lower scan.
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ajabba private msg quote post Address this user
When you re-upload the scan, does it charge you for two scans then?
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ron0987 private msg quote post Address this user
@ajabba no it falls under Matterports policy that you pay for the first processing and what ever it takes to fix, correct or fine tune you will not be charged.
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