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360 ViewsProblemThreeSixty ToursUrgent

Matterport 360 views in separate scan5920

virtuallyreal private msg quote post Address this user
Hi folks

So I have a little problem.

I just scanned a cool venue in Berlin. All went well, but there were a few unlinked locations so I wound up with 4 separate scans.

Problem is, all my 360 shots are in the 4th scan. I made a separate scan as they were outside - forgetting that I need to shoot a couple of 3D scans to actually process the model.

Is there ANYTHING I can do to get at these (vital) 360 shots?
Post 1 • IP   flag post
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OpenHouseOptics private msg quote post Address this user
Set the camera up in your house/office and run your scan point on that model. You only need to do one in order to get it to process.
Post 2 • IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
@virtuallyreal

1. Download the 360ºs
2. Upload them to ThreeSixty Tours
3. Create MatterTags in Matterport 3D Tour that link to the 360s

Dan
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OpenHouseOptics private msg quote post Address this user
@dansmigrod I think he means he can't get it to process because he forgot to do one scan point on the model...he just used that last model to do nothing but 360 pictures.
Post 4 • IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
@OpenHouseOptics

Ah! Got it.

@virtuallyreal

You need at least one scan to get it to process.

Dan
Post 5 • IP   flag post
virtuallyreal private msg quote post Address this user
Cheers folks - much appreciated!
Post 6 • IP   flag post
virtuallyreal private msg quote post Address this user
Do we think matteport will move the 360shots over to the main scan for me for me once I’ve uploaded the two tiny scans that include the 360 shots? Anyone know if they are likely to do this on the weekend? (I’ve pinged them an email)
Post 7 • IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
@virtuallyreal

Please let us know what you find out.

Happy holidays,

Dan
Post 8 • IP   flag post
virtuallyreal private msg quote post Address this user
[redacted] from Matterport [Customer Support] saved my bacon and transferred them over.

So I have a shiny new version of the model with the 360s included.
Post 9 • IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
@virtuallyreal

Great! Can you share the Matterport 3D Tour here?

Happy holidays,

Dan
Post 10 • IP   flag post
virtuallyreal private msg quote post Address this user
Nope sorry - client wants to keep it confidential!
Post 11 • IP   flag post
43496 11 11
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