Matterport 3D Tour Pros  |  Google Street View Pros  |  Real Estate Agents  |  3rd Party Service Providers
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
View Map Full Screen
Last 30 Days: 89,204 Page Views | 13,083 Visitors | 108 New Members
WGAN Knowledge Base | Total Posts: 45,798  |  Total Topics: 6,272
3,767 WGAN Members in 106 Countries
We Get Around Network Forum
WGAN Training Academy (Learn more)
WGAN-TV Channel
WGAN-TV Live Town Hall: Matterport Ecosystem
Live to Tape: Recorded Tuesday, 27 Feb 2018
WGAN-TV: Coming Up
Live at 5
Live at 5 (5 pm ET | GMT -4)
Tuesday, 20 March 2018
Join Virtual Studio Audience WGAN-TV Program Schedule | Need Help? | All Videos

Bluetooth problems5182

walk360 private msg quote post Address this user
My camera is not connecting to my iPad via bluetooh... what can I do?

I used the camera this morning... went to have lunch and to wait for the sun to come down a bit... now I'm not being able to conect. It is only connecting to thw wifi but not to the bluetooth.... I power off everything 4 times... and still not working... pkease help!
Post 1 IP   flag post
walk360 private msg quote post Address this user

In this picture you can see that I'm connected to the wifi of my MP but the iPad is not finding the Bluetooth.... and the bluetooh on the camera is not blinking blue as usual....
What can I do?
Post 2 IP   flag post
Cindiewozniak private msg quote post Address this user
Try turning the wifi off and rebooting the iPad, the turn the wifi back one after reboot...I had the same problem and that seemed to work.
Post 3 IP   flag post
als528 private msg quote post Address this user
Your iPad / Camera connection is being over powered by an outside WiFi signal.
On your iPad,you will see external connections. Click on "i" and at the top of the screen, click on "Forget This Network"
This worked for me.
Post 4 IP   flag post
realtymedia private msg quote post Address this user
Matterport uses wi-fi not Bluetooth.
Post 5 IP   flag post
Forum Founder DanSmigrod private msg quote post Address this user

Emergency Check List: Matterport Capture App

Please let us know how you solve the puzzle.

Good luck,

Post 6 IP   flag post
46292 6 6