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3D ShowcaseAdviceCapture 2.xScans

Areas Displaying on Wrong Floors468

George private msg quote post Address this user
Hi everyone,

Areas of my 3D showcase are mixed up between floors. Rooms of the first floor show up alongside rooms of the fourth floor, etc.

I can clearly see they were all marked correctly on the iPad.

Has anyone run into this issue before? I've processed the model three times with no luck.

Thanks in advance for any help.

Thanks,
George
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rpetersn private msg quote post Address this user
Hey George...

I had the same thing happen to me and the scans are correctly associated (on the correct floors) inside the capture app.

In my case, the error wasn't a dealbreaker and I let it go....but I'd love to know if anyone has discovered a fix, for future reference. I too resaved inside the app and reprocessed, but had no luck.

Thx! Ross
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Rik private msg quote post Address this user
I had the same problem many times. Drove me mad. Every upload was different. After a complain at MP I was told they were working on it and marking the floors doesn't matter a thing. The purpose of floorlabbeling was only for our convience and has no impact at the processing at all.
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rpetersn private msg quote post Address this user
Wellthat's certainly misleading/confusing. Thanks for the clarification @Rik
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ron0987 private msg quote post Address this user
I have had the same problem and the same response from Matterport, the labeling of the floor just makes it easier for us to maneuver thru the model on the capture app. The scans will attach to the floors the program thinks it should be on. What I have found is if the floors are of different size I have expanded the trim area to the max and have found this helps to correct the problem. But the problem is the capture app only lets you go out so far.

Ron
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ron0987 private msg quote post Address this user
This has only worked for me when the floors were of different sizes. But I have only had the issue when the floors have been of different sizes. Has anyone had the issue when the foot print of each floor was the same.

Ron
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PieroBortolot private msg quote post Address this user
@George @rpetersn @Rik do you can share the SC?
I have not this problem and I would Luke to sede it
Thanks
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PieroBortolot private msg quote post Address this user
Sorry.....
I would like to sede it
Post 8 • IP   flag post
PieroBortolot private msg quote post Address this user
...to see (google translator don't plays well)
Post 9 • IP   flag post
ron0987 private msg quote post Address this user
I can post them later, do not have access to my Ipad right now.

Ron
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rpetersn private msg quote post Address this user
@PieroBortolot Sure thing....here's an example:

1900 Hollis Model

@ron0987 In this case, the garage was associated with the basement where it should go with the first/main floor. This does line up with what you're saying where the two floors have different footprints....and the garage is a foot lower than the main level, but significantly higher than the basement that it was attached to.
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Rik private msg quote post Address this user
I have 8 of them from the same upload. I have to check them als they are now private and not public. I will put some links here later on.
Post 12 • IP   flag post
Rik private msg quote post Address this user
Some time ago I posted this problem already here:

Changing Floors by Matterport
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PieroBortolot private msg quote post Address this user
@rpetersn never happened to me this
if I am the owner of this house I don't want to pay this VT
I think MP have to solve this problem
We spend time, money and km to work
Are we cavies?
Post 14 • IP   flag post
PieroBortolot private msg quote post Address this user
@Rik I agree with you. The dollhouse is our best feature and difference with toursler and others 360
And this is not professional
Post 15 • IP   flag post
Rik private msg quote post Address this user
@PieroBortolot Thanks!

I have scanned a very modern tugboat

Here are 2 links of the 8 failures. All the same upload, all had different showcase (dollhouse and floorplan). I will keep these public for some little time:

https://my.matterport.com/show/?m=hpmagZpWv7G

https://my.matterport.com/show/?m=judLPAf7mXs

It drove me mad, nearly put my MP-Camera on Ebay but:

Upload nr 9! Made me very Happy !!!!!

https://my.matterport.com/show/?m=xjPzHsYVfRq
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GarySnyder private msg quote post Address this user
Can those of you with the problem provide a shot of your mini-maps as well as link to the affected models. This may be the case of the wandering scan which several of us have experienced in the last couple of months.
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George private msg quote post Address this user




The master bedroom is on the same 'floor' as the basement three floors below. Areas across the entire model are completely mismatched up like this.
Post 18 • IP   flag post
33089 18 18
destitute