Matterport 3D Tour Pros  |  Google Street View Pros  |  Real Estate Agents  |  3rd Party Service Providers
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
View Map Full Screen
Last 30 Days: 101,236 Page Views | 11,449 Visitors | 86 New Members
WGAN Knowledge Base | Total Posts: 48,190  |  Total Topics: 6,758
3,969 WGAN Members in 110 Countries
We Get Around Network Forum
WGAN Training Academy (Learn more)
WGAN-TV Live at 5
Panoskin to Google Street View Demo and Discuss
for Newbies with Wojciech and Tom with Panoskin
Live Event Coverage
Wednesday and Thursday
30-31 May 2018
Join Virtual Studio Audience WGAN-TV Program Schedule | Need Help? | All Videos

How do you delete a snapshot?4617

3rd Party
alx3D private msg quote post Address this user
I took a snapshot that I need to delete.

The reason I need to delete it is so to that I can disable the scan location but it won't let you disable it if it has an associated snapshot. Any suggestions?

3D Tour, Need to disable master closet
Post 1 IP   flag post
VTLV private msg quote post Address this user
Look further down once the snapshot is selected in Workshop. Many people have had issues with their monitor resolutions not showing matterport windows at full size.

Post 2 IP   flag post
3rd Party
Metroplex360 private msg quote post Address this user
I think that deleting snapshots needs to be possible from the Matterport Cloud UX.
Post 3 IP   flag post
Queen_City_3D private msg quote post Address this user
I swear there was a short duration several months ago where you could deactivate a scan location without deleting a snapshot that you took from that point. Did anyone else notice that, or did that all happen in my head?

I think it was about 8-12 months ago and it was that way for maybe 3 weeks max and then that ability died and I can't understand why.

I often take snapshots from locations that I eventually deactivate scan point and it annoys me to no end to have to first take the snapshot then download the snapshot, then delete it in the workshop, all so I can then deactivate the scanpoint and still have the snapshot saved.
Post 4 IP   flag post
48732 4 4