3D, VR and 360° Photographers  |  Real Estate Agents  |  3rd Party Service Providers
Need a 3D/VR/360°/Drone Photographer? 2,855 We Get Around Network Members in 98 Countries! Ask For FREE referral!
We Get Around Network Forum
AdviceNewbieproblem

Do deleted scans count to upload scan total?425

Queen_City_3D private msg quote post Address this user
According to the Matterport site, "Models with over 100 Scans will count as two Models for pricing purposes"...

Our company is fairly new to this and my wife does the scanning and she called me saying that one room with a bunch of mirrors was causing her grief with failed scan after failed scan. Because of this she'll most certainly go over the 100 Scan mark as even when deleted the scan count goes up.

So my question is this: when the model is uploaded, are the deleted scans counted to the upload total, or just the ones that remain?
Post 1 • IP   flag post
Premium
Member
Jamie private msg quote post Address this user
No only the actual scans you upload. Deleted ones don't count.
Check the total scans on the app before you upload. It's on the top left (to the right of the home button) with a green dot next to it. This is the total number you are uploading. If you end up just being over 100, it is worth duplicating the model and eliminating some non essential scans to bring it under 100.
Post 2 • IP   flag post
JohnBecker private msg quote post Address this user
It's also worth noting that it doesn't matter if you disable scans in Workshop. Disabled scans still count in your total.
Post 3 • IP   flag post
Premium
Member
Jamie private msg quote post Address this user
good point John. I bet this has caught some people out
Post 4 • IP   flag post
Queen_City_3D private msg quote post Address this user
Much appreciated!
Post 5 • IP   flag post
Rentertainment private msg quote post Address this user
what happens when you go over 200 scans?
Post 6 • IP   flag post
Premium
Member
Jamie private msg quote post Address this user
I assume they charge you 1 scan for each 100 sweeps, but perhaps someone who has done more than this could answer. They only support up to 200 as well, so if your model fails after this then you have no recourse.
Post 7 • IP   flag post
CKC private msg quote post Address this user
Hi Jamie,

Does MT charge you when you duplicate a 110-scan model and reduce it to a 99-scan model and re-upload it? Basically you have one house and two models (110 scans and 99 scans)....
Post 8 • IP   flag post
Premium
Member
Jamie private msg quote post Address this user
Nope. you get charged for 2 x models for the first. Provided you use that model again, either original or duplication then it's no further charge
Post 9 • IP   flag post
CKC private msg quote post Address this user
I see, so you get charged for the 110-scan model (as two models), then that's it...?
Post 10 • IP   flag post
Premium
Member
Jamie private msg quote post Address this user
Yep. You could re-upload 99 or 110 and not be charged.
On that note, if you trim a duplicate 110 to 99 and upload, you will be charged for 1. If you then upload the 110 after, they charge you an additional 1 (2 in total)
That's from experience and it was 103
Post 11 • IP   flag post
34559 11 11
destitute