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bugCaptureproblem

Backup before it's too late!4112

Basic
Member
CarlosFHdz private msg quote post Address this user
I get my iPad in order to make a trim adjustment to a scan I did yesterday and click the capture app to load it. Nothing happens, just a black screen. I quit, restart the iPad, try again. Again, nothing happens. I quit and do a hard reset on the iPad. I select the capture app, black screen, I wait. then I get this.




I quit and try again, Same thing.

I am now forced to delete well over 100 Scans, and the scan I wanted to edit. I'm glad it wasn't something absolutely critical.

I recommend you back up sooner than later, even then, I don't believe they'll be usable as the old data, apparently won't migrate to the newer app.

Dans Tip of the week for backing up (thread).

*Edit: the notice says
" Unable to Update Existing Data"
" Unable to migrate existing data"
"Delete | Quit"
Post 1 • IP   flag post
nat_vanveen private msg quote post Address this user
@CarlosFHdz Thanks for the tip!
Post 2 • IP   flag post
Forum
Founder
DanSmigrod private msg quote post Address this user
@CarlosFHdz

Ugh! I can not even imagine...

Please let us know what Matterport says.

Dan
Post 3 • IP   flag post
Basic
Member
frstbubble private msg quote post Address this user
Will backup solve anything with the upcoming release of iOS?!?

I am concerned with the upcoming update of iOS. In the post listed below @DanSmigrod points out that they are changing the file system. I am hoping this does not break my backup strategy.

Warning: Do NOT install iOS 10.3 Wait Until

WHY DOESN'T MATTERPORT PROVIDE US A SOLUTION TO THIS FOR US!!!!
Post 4 • IP   flag post
40069 4 4
destitute