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Capture 2.xproblemScans

Camera Placement versus alignment/stitching394

Forum Founder DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @ron0987
Stitching
One thing I did notice is on stitching and this may need to go in a different thread, is that I noticed camera placement and stitching. I have found that when I am close to a wall, door or in a threshold that the photo stitching and alignment is off, Has anyone seen this and if so have you tried camera placement at different distances to see if this goes away and approximately what distance you get a smooth blend,. I have sent a message to Matterport to see what they say.

Ron
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CKC private msg quote post Address this user
Thanks Dan.

I will try a new scan with the new cam and keep you guys posted.

Hi @ron0987 - have you discovered more?
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CKC private msg quote post Address this user
Latest feedback from MP's Bob:

"I did get a bit more information from engineering regarding this issue and wanted to pass it along. As i mentioned early on in this event, while i personally had never seen this specific artifact in the past, engineerings initial response was that under the right circumstances the rare appearance of this artifact would not be considered abnormal. Still, given the high volume of occurrences with your original camera the decision was made to provide a replacement. Since your initial report of the issue, we have noted a few more occurrences with other cameras. Given this additional data, the current consensus is that a recent software change has caused this issue to become more prevalent. Engineering has assigned this issue a high priority and is actively working on a resolution."
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Forum Founder DanSmigrod private msg quote post Address this user
@CKC Wow!

Thank you for this update about the firmware update.

I imagine that the MP team will want to get this fixed pronto. Glad you helped them identify this ...

Dan
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