Matterport 3D Tour Pros  |  Google Street View Pros  |  Real Estate Agents  |  3rd Party Service Providers
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
View Map Full Screen
Last 30 Days: 89,204 Page Views | 13,083 Visitors | 108 New Members
WGAN Knowledge Base | Total Posts: 45,801  |  Total Topics: 6,272
3,768 WGAN Members in 106 Countries
We Get Around Network Forum
WGAN Training Academy (Learn more)
WGAN-TV Channel
WGAN-TV Live Town Hall: Matterport Ecosystem
Live to Tape: Recorded Tuesday, 27 Feb 2018
WGAN-TV: Coming Up
Live at 5
Live at 5 (5 pm ET | GMT -4)
Tuesday, 20 March 2018
Join Virtual Studio Audience WGAN-TV Program Schedule | Need Help? | All Videos
3D ShowcaseAdviceMultiple Floorsproblem

Option to move between Floors3671

mk4au private msg quote post Address this user
Property has 3 floors which were scanned by floor, the original scan clearly shows Floor 1, Floor 2, and Floor 3. After upload, the model lets you move up and down to all 3 floors. However, when you click the property link, there is not an option to choose a floor. See pics.

The second pic is a different property but shows the option to choose a Floor. The first one doesn't have that option. Is this something I can turn on or off, and if so, how can I turn it on? TIA
Post 1 IP   flag post
DouglasMeyers private msg quote post Address this user
Try putting it in Floor Plan view and see if it pops up ...
Post 2 IP   flag post
mk4au private msg quote post Address this user

Thank you for the suggestion. I thought I had already tried that, but tried again this morning with no success. Since the original scan does separate scans by floor, and the model will let you walk up and down the steps, I see no logical reason it doesn't show up.

@DanSmigrod - any suggestions?
Post 3 IP   flag post
46296 3 3