Matterport Capture App: How to Log-in?3387
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1DouglasMeyers private msg quote post Address this user | ||
So I am in the Cap App and I can NOT figure out how to log in to the Cloud account... any help out there ? | ||
Post 1 IP flag post |
terrygrant private msg quote post Address this user | ||
Yes I was a little confused at 1st: https://my.matterport.com Is where you log in. Good luck |
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Post 2 IP flag post |
DouglasMeyers private msg quote post Address this user | ||
Ok but once you log in there there how does the new software get in ??? | ||
Post 3 IP flag post |
Belfast, United Kingdom |
3dshowcaseuk private msg quote post Address this user | |
connect the ipad to your wifi so it has internet connection It will automatically download the update. Then the next time you connect it to the camera it will ask if you want to update the camera with the new firmware Mark |
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Post 4 IP flag post |
DouglasMeyers private msg quote post Address this user | ||
Nothing happens when I connect it to the wifi... and it says I am still on version 2.2.1 |
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Post 5 IP flag post |
DouglasMeyers private msg quote post Address this user | ||
thanks all...done... | ||
Post 6 IP flag post |
DouglasMeyers private msg quote post Address this user | ||
Well it looks like it went in but the i pad in Capp App says I am still on 2.2.1 software ??? But the camera blinked yellow ? | ||
Post 7 IP flag post |
Fort Worth, TX |
epicfoto private msg quote post Address this user | |
Quote:Originally Posted by DouglasMeyers Mine says the same thing at 2.2.1xxxxx shows that I upgraded. I have sent a ticket in to Matterport? Confused. |
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Post 8 IP flag post |
Helen private msg quote post Address this user | ||
@DouglasMeyers I may be wrong but I believe this is a firmware update not a capture app update so the capture app stays the same. | ||
Post 9 IP flag post |
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