Helping You Connect the Dots to Succeed Faster
WGAN-TV: Now Playing
Next on WGAN-TV Live at 5
Free WGAN Map
Locations of Matterport Pro3 Camera Service Providers and see the number of Matterport Pro3s and/or BLK360s for each Matterport Pro.
View WGAN Map
Contact Info
Locations of Matterport Pro3 Camera Service Providers and see name, company, website, email and mobile phone for each Matterport Pro.
Join WGAN Sponsor
Get on the Map | A Service of We Get Around Network (not affiliated with Matterport)
One Order  |  One Quote  |  One Contact
Book Multiple GLOBAL Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facilities Management
Last 24 Hours: 713 Unique Visitors
9,033 WGAN Members in 148 Countries
Last 30 Days: 38,564 Page Views | 18,538 Unique Visitors | 38 New Members
We Get Around Network Forum
Quick Start | WGAN Forum

Matterport Capture App: How to Log-in?3387

DouglasMeyers private msg quote post Address this user
So I am in the Cap App and I can NOT figure out how to log in to the Cloud account... any help out there ?
Post 1 IP   flag post
terrygrant private msg quote post Address this user
Yes I was a little confused at 1st:

https://my.matterport.com

Is where you log in.

Good luck
Post 2 IP   flag post
DouglasMeyers private msg quote post Address this user
Ok but once you log in there there how does the new software get in ???
Post 3 IP   flag post
Belfast, United Kingdom
3dshowcaseuk private msg quote post Address this user
connect the ipad to your wifi so it has internet connection

It will automatically download the update.

Then the next time you connect it to the camera it will ask if you want to update the camera with the new firmware

Mark
Post 4 IP   flag post
DouglasMeyers private msg quote post Address this user
Nothing happens when I connect it to the wifi...
and it says I am still on version 2.2.1
Post 5 IP   flag post
DouglasMeyers private msg quote post Address this user
thanks all...done...
Post 6 IP   flag post
DouglasMeyers private msg quote post Address this user
Well it looks like it went in but the i pad in Capp App says I am still on 2.2.1 software ??? But the camera blinked yellow ?
Post 7 IP   flag post
Fort Worth, TX
epicfoto private msg quote post Address this user
Quote:
Originally Posted by DouglasMeyers
Well it looks like it went in but the i pad in Capp App says I am still on 2.2.1 software ??? But the camera blinked yellow ?


Mine says the same thing at 2.2.1xxxxx shows that I upgraded. I have sent a ticket in to Matterport? Confused.
Post 8 IP   flag post
Helen private msg quote post Address this user
@DouglasMeyers I may be wrong but I believe this is a firmware update not a capture app update so the capture app stays the same.
Post 9 IP   flag post
101437 9 9
This topic is archived. Start new topic?