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Unable to load my.matterport on iPad294

Chankane private msg quote post Address this user
It'll just hang with the blinky running dots. I find this a bit unacceptable as clients would need reliability. Not sure what versions etc, but I assume all things uptodate as of 4/25/15. Anyone with problematic loads onto iPad? Also, model loads onto iPhone has been crashing after a few steps in the model.

Wondering if latest update made things worse?
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CarlosFHdz private msg quote post Address this user
Mine load fine on iPad. (SD Ca.)
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DanSmigrod private msg quote post Address this user
@Chankane my.matterport working on my iPad. I've been tweaking a model the last hour or so without problems either on my iPad (to view) and 3D Workshop to disable scans.

Have you tried restarting or doing a speedtest.net on your iPad (and iPhone)?

Dan
12:30 pm ET (Atlanta) Sunday, 26 April 2015
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Chankane private msg quote post Address this user
How far can you walk into this model? https://my.matterport.com/show/?m=h2cSjxbGig4
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CarlosFHdz private msg quote post Address this user
I just walked the whole thing, no issues. Try what Dan said.
Carlos
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Chankane private msg quote post Address this user
Thanks guys. The model worked well on my iPad but crash on my iPhone. Might be a simple memory problem. What's odd is my.matterport is not loading on my iPad.
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Hamid private msg quote post Address this user
If you are using an iPhone 6 plus it might not be so odd, as they have been found to crash a lot more that iPhone 6 and iPhone 5. I have had this happen to my iPhone 6 plus as well while my iPhone 5 runs the model just fine.
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ccctucker private msg quote post Address this user
make sure you have closed all those extra tabs on your web browser, they eat up memory.
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