3D, VR, 360° and Street View Photographers  |  Real Estate Agents  |  3rd Party Service Providers
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
Need a 3D/VR/360°/Street View Photographer? 3,061 We Get Around Network Members in 101 Countries! Ask For FREE referral!
We Get Around Network Forum
3D Showcase

Can you see this model?matterport say it's l2898

Basic
Member
3dshowcaseuk private msg quote post Address this user
Hi guys
As you may know my spa job disappeared from the web and my control panel.

Matterport have replied to say it's still live and they think it looks great

On my pic and phone is says the dreaded oppps

Just wanted to check if anyone else can see it before I get back to them

https://my.matterport.com/show/?m=fW6Rjqdi2NW
Post 1 • IP   flag post
Helen private msg quote post Address this user
@3dshowcaseuk Model does not come up for me.
Post 2 • IP   flag post
ArchimedStudio private msg quote post Address this user
Oops for me too. Sorry
Post 3 • IP   flag post
Standard
Member
RobinLycka private msg quote post Address this user
nope
Post 4 • IP   flag post
malfie private msg quote post Address this user
Nothing to see here also.

The fact that MP claim to still see it, would give you some hope that it is still out there somewhere...
Post 5 • IP   flag post
Basic
Member
jfantin private msg quote post Address this user
I donĀ“t see it. But lucky you that have received news from Matterport Customer Service. I have sent a ticket 14 days ago a they never answered!
Good luck with this. As @malfie says, if they can see it, then it still exists so you will get it back.
Post 6 • IP   flag post
DSPhoto private msg quote post Address this user
I had something like this happen on Friday.

Worked on a model and when I went to view it only saw the background- not even the text seen on yours. Sent in a ticket Friday afternoon got a response Tuesday saying there was a maintenance outing on Friday. Model was back up Friday evening.

I did get that same error message when I put the help=1 code in the wrong place.
Post 7 • IP   flag post
DouglasMeyers private msg quote post Address this user
Nope can't see it ...
Post 8 • IP   flag post
Integratedman private msg quote post Address this user
ooops here in Canada too..
Post 9 • IP   flag post
Basic
Member
JC3DCX private msg quote post Address this user
ooops here as well,
Post 10 • IP   flag post
Scannen private msg quote post Address this user
Oops here in Mexico also.
Post 11 • IP   flag post
DSPhoto private msg quote post Address this user
Poor @3dshowcaseuk Every time he get's a notification of a new comment on his thread he is probably hopeful that someone actually has seen his model. Including the notification for this useless comment.
Post 12 • IP   flag post
Basic
Member
3dshowcaseuk private msg quote post Address this user
LOL DSPhoto

I gave up hope long before I even posted this thread.

I have sent the link to this thread to matterport support so that they can be in NO doubt that my model is offline WORLDWIDE. I think they get the message!!
Post 13 • IP   flag post
photosbyhopsing private msg quote post Address this user
Not here in the middle of the ocean. Sorry
Post 14 • IP   flag post
PieroBortolot private msg quote post Address this user
Ooooops.... here in italy
Post 15 • IP   flag post
EileenB private msg quote post Address this user
Screen shot the error message and this forum thread! Might be just too much trouble for them to actually click a link!

And they should have better equipment than to have a "maintenance outage"!! Does not inspire confidence. They should be mirroring the models on more than one server.

To have a model tour not show - that should be fixed in minutes or hours - not days.

If this keeps up - then someone should have a page listing the models, date, response or lack of and so on. Of course it should be an open page for all to see!

I am still sitting on the fence as far as buying a Matterport...

Years ago there was a problem with the Fuji S2 pro cameras - the sensors stopped working. All the cameras, details were listed on the web. Guess what - Fuji paid to replace these. Had to send mine in - they got it back in less than a week and paid the return shipping!!
Post 16 • IP   flag post
NKH_Controls private msg quote post Address this user
Is this the same spa? http://galgorm.3dshowcase.co.uk/
When I go to that link I can see it.
Post 17 • IP   flag post
Basic
Member
3dshowcaseuk private msg quote post Address this user
I had to reupload from my ipad and redo the whole thing as I am sick waiting for matterport support to reinstate the original model. I'll be looking for a refund of the original upload never mind the work that went into mattertags that I still need to redo
Post 18 • IP   flag post
Basic
Member
3dshowcaseuk private msg quote post Address this user
The monster has been reinstated thanks to Glenn at matterport support

http://galgorm.3dshowcase.co.uk/
Post 19 • IP   flag post
38110 19 19
destitute