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Camera

Did you buy a MP Camera in the last 30 days?2285

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DanSmigrod private msg quote post Address this user
If you did not get a $600 discount off the $4,500 Camera price, you may still be able to get the discount.

Please see this related MUG Forum thread -- $600 Off Matterport Camera until Friday, 5 August 2016 -- and the info below from MUG Member @RPOceanic ....

Dan

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Quote:
Originally Posted by @RPOceanic
Ok........ a very favorable, grateful update to my above post.

After reading/responding to this post, I immediately emailed the sales rep I purchased my camera through. Within minutes he had responded. "No problem, you are within the 30 days, contact support and we will credit $600.00 to your hosting account." After doing so, I received a confirmation from support within 2 hours and.... my account has been credited.

I can not tell you how pleased I am by the prompt, matter of fact, easy and fair-minded response to my correspondence about this issue. A gesture like this definitely goes a long way in reassuring and reinforcing my confidence in my decision to go with Matterport.
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Rootsyloops private msg quote post Address this user
I, unfortunately, received mine 39 days ago. Ugh. Emailed Matterport anyway, but no response. Sometimes life is all about timing!
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DanSmigrod private msg quote post Address this user
@Rootsyloops

It is worth asking. No need to report back. I could imagine getting the credit with a do not tell request. Ask for the credit in floor plans, processing and or hosting.

Dan
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Rootsyloops private msg quote post Address this user
Good thought to ask for credit, rather than a refund - maybe a bit more palatable on the Matterport side. Thanks Dan!
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benn1973 private msg quote post Address this user
Asked and denied
Said it was for domestic orders only, but as I sent back to them it was shipped to a us address.
Anyhow worth the try.

Benn
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pixelray private msg quote post Address this user
Why shouldn't everyone get such a refund? Had to ask!
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DanSmigrod private msg quote post Address this user
@pixelray

Can you ask Matterport Support and let us know what they say ...?

Dan
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CKC private msg quote post Address this user
Any update??
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jmurphy private msg quote post Address this user
I heard about this and emailed matterport and got the $600 credited to hosting. I was barely within my 30 days.
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DanSmigrod private msg quote post Address this user
@jmurphy

That's great news. Thanks for sharing

Best,

Dan
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epicfoto private msg quote post Address this user
Just wanted to weigh in on the conversation. I actually ordered my Camera on August 12th, at the $4500 advertised price. Then I see this thread. I received my camera today. I sent an email in to support asking about the rebate that had been offered, and asked for a subscription credit as you had mentioned. I got a thumbs up from Chris with Matterport Support, and that I should see my $600 credit in my subscription. I went to my "buy.matterport.com", and there it was. Also, the rebate has not been re-extended to purchases through September 5.
@DanSmigrod, you have a good forum going here, and it is a wealth of information. I look forward to communicating with you all going forward.
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DanSmigrod private msg quote post Address this user
@epicfoto

That's great news. Thanks for sharing. Hopefully, more MUG Forum Members will see this post and save $600 too!

And, thank you for your kind note.

on Friday, 19 August 2016, the Matterport User Group Forum turns two!

The vision was to give/get help. So great to hear how the MUG Forum helped you.

Best,

Dan
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soldfactor private msg quote post Address this user
This is really a good forum with so much information, I am glad I did search for reviews on Matterport and here I am! I already happy to see so much topics on Matterport here. Can't wait to read as much as I can. Thank you Dan!
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pixelray private msg quote post Address this user
My request was just sent.

My reasoning: I have been, and will continue to be a revenue generator for MP. Thus, I think it's more fair that even I be considered for such a rebate. We shall see. I could really use it!
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DanSmigrod private msg quote post Address this user
@pixelray When did you buy your camera?

Please do share here when you hear back.

Best,

Dan
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pixelray private msg quote post Address this user
Lets just say a while ago.
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pixelray private msg quote post Address this user
Have you heard of anyone having any luck if they were considerably outside the time frame?
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DanSmigrod private msg quote post Address this user
@pixelray Only those within 30 days of buying the Camera. Worth asking
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Joelbcollins private msg quote post Address this user
I just bought my camera! They have an active coupon code still on their site for the $600 off.
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benn1973 private msg quote post Address this user
Quote:
Originally Posted by benn1973
Asked and denied
Said it was for domestic orders only, but as I sent back to them it was shipped to a us address.
Anyhow worth the try.

Benn

Went to another contact in the system and they Authorized a $600 Credit so all is good!
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jmprop private msg quote post Address this user
Might have posted this in wrong spot. Newbie
Purchased my camera at the Florida Association of Realtors trade show in Orlando about 24 days ago. $3,800 plus first month of service ($49)free. Seems like best deal available to date.
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