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JCHAFE private msg quote post Address this user
Hi, I scanned and uploaded 2 tours yesterday. One came back within hours and the other is missing. I done another tour this morning and thats back already as well.

I tried re uploading it from my iPad it just says that no changes have been made since the last time I uploaded it.

I summited a support ticket to matterport, still no response. I pride myself on a quick turn around time with my customers, if I don't hear back from them soon...well, it looks really bad on me.

Anyone else encounter this?
Post 1 • IP   flag post
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Andrew private msg quote post Address this user
To reUpload make some changes. For example - set and delete some trim lines.
Post 2 • IP   flag post
JCHAFE private msg quote post Address this user
Thanks, I placed a 2 at the end of the name and uploaded again....I wonder what happened to the first one? lost in the cloud....lol
Post 3 • IP   flag post
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destitute