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Help Menu Missing for 3D Virtual Tours1409

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lisahinson private msg quote post Address this user
Used to when people would click to load the matterport 3D a screen (overlay) would show up and tell people to use their arrow keys. I never see it anymore?? What happened to it??
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DanSmigrod private msg quote post Address this user
@lisahinson

The easiest way to ALWAYS show help is to use a 3rd Party Content Management System to manage your models. For example, we use WP3D Models that has a check box to set the default to ALWAYS or NEVER.

If you want to set the HELP instructions to ALWAYS on using the Matterport provided URL for the Space (formerly known as 3D Showcase) ...

"The help screen will display the first time a Matterport user loads a model," according to Matterport Support.

"To ALWAYS show help, add the &help=1 parameter following the model string."

Matterport's Example

<iframe width="853" height="480" src='http://my.matterport.com/show/?m=xxxxxxxxxx&help=1' frameborder="0"></iframe>

Dan



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lisahinson private msg quote post Address this user
Thank you Dan!
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rpetersn private msg quote post Address this user
Hi @lisahinson - Matterport models only show this on a user's first view. However, you can "force" show it on specific models using a link "attribute". I don't currently have access to the link on Matterport's site that displays all of the various attribute options - @dansmigrod, can you post that in a comment here?
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rpetersn private msg quote post Address this user
Oh wow - during the time I was typing (on my phone) all that already happened. Nice work!!
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lisahinson private msg quote post Address this user
thanks also @rpetersn !!
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