Matterport 3D Tour Pros  |  Google Street View Pros  |  Real Estate Agents  |  3rd Party Service Providers
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
View Map Full Screen
Last 30 Days: 90,552 Page Views | 11,531 Visitors | 76 New Members
WGAN Knowledge Base | Total Posts: 48,916  |  Total Topics: 6,919
4,034 WGAN Members in 111 Countries
We Get Around Network Forum
WGAN Training Academy (Learn more)
WGAN-TV Channel
Best Practices Shooting Real Estate Video; and Demo and Discussion

How to Hide a Matterport Scan in Workshop?1315

Forum Founder DanSmigrod private msg quote post Address this user
I received this message from a MUG Member.

I am slammed this weekend. Could you answer this question and include screen grab or video to illustrate how?

Or, the link or screen grab from Matterport documentation?

I went back to a November post you made discussing hiding scans. I'm not sure what I'm doing wrong. I go into the 3D scan tab in the workshop. I click on the particular scan and click "hide". The little eye comes up.

I've tried then hitting publish and also not hitting publish. In either case when I go back to the model the scan still appears in this case right in front of a mirror showing the camera.

What am I doing wrong?



Post 1 IP   flag post
Cabrahams private msg quote post Address this user
Hi Everyone,

Okay the question came from me. I understand how to "hide" a scan; you go into the 3D scans section within workshop and click on the "hide" icon.

There are two things that appear to be happening or not happening. The scan in question is of the camera in front of a mirror.

When I click the hide option and go back into the model, not only is that scan still there but I then can't move beyond it into the show area. It kills off the additional scan beyond it. I go back in click the "show" icon allowing me to then move beyond that scan once back in the model.

So, not only is it not hiding that scan but it's also blocking my forward movement.

Here is the link and the when the model opens drag it towards you and turn it to the right; the bathroom in question is the green one on the first floor towards the top of the model; once in you'll see the camera in front of the mirror.

*This is a gut-rehab property so don't expect something incredibly beautiful...


Post 2 IP   flag post
kjoman private msg quote post Address this user
I was able to move around to every single scan in the house, main floor & upper. Did you refresh your browser?
Post 3 IP   flag post
Cabrahams private msg quote post Address this user
Well I had added that scan back in because I was getting stuck in the bathroom. Again, even though I had hidden it the scan still appeared when I went back in and then I couldn't move beyond the mirror. So weird.
Post 4 IP   flag post
GarySnyder private msg quote post Address this user
If you are having troubles with hiding the scan just duplicate the job and then delete the scan on the duplicate job and see how it works. You can duplicate a job as many times as you like to experiments how it plays out. Once your happy with the final version keep the original and delete all the others except for the one delicate that played out the way you liked it. Also delete the none keepers in your My-Matterport site.
Post 5 IP   flag post
49475 5 5