Matterport 3D Tour Pros  |  Google Street View Pros  |  Real Estate Agents  |  3rd Party Service Providers
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
View Map Full Screen
Last 30 Days: 89,204 Page Views | 13,083 Visitors | 109 New Members
WGAN Knowledge Base | Total Posts: 45,797  |  Total Topics: 6,272
3,767 WGAN Members in 106 Countries
We Get Around Network Forum
WGAN Training Academy (Learn more)
WGAN-TV Channel
WGAN-TV Live Town Hall: Matterport Ecosystem
Live to Tape: Recorded Tuesday, 27 Feb 2018
WGAN-TV: Coming Up
Live at 5
Live at 5 (5 pm ET | GMT -4)
Tuesday, 20 March 2018
Join Virtual Studio Audience WGAN-TV Program Schedule | Need Help? | All Videos
FloorsMultiple FloorsNewbieproblem

Custom Floor Names1018

sshannon private msg quote post Address this user
Just got my Matterport and had two client jobs today with basements (my first). On each one, I scanned the main floor (Floor 1) first, then the second floor (Floor 2), and then the basement, which I named "Basement" since the app gave me the option to name it whatever I wanted.

Came home and uploaded the scans. Now I'm in looking at them and it's all messed up. The basement is labeled Floor 1, 1st floor is labeled Floor 2, and the 2nd floor is labeled Floor 3.

Is this normal or did I do something wrong?

Does it automatically name the floors starting at the lowest elevation?

Is there any way to rename them after upload and have it stick?

Post 1 IP   flag post
Jamie private msg quote post Address this user
That's normal
What you name it is just for you. The processed model will just have floors
Post 2 IP   flag post
JML private msg quote post Address this user
I find this very annoying as well, as it would be so much more informative to have these own floor names visible.
Post 3 IP   flag post
pmjacoby private msg quote post Address this user
It's possible to change the names of the floors in Workshop Classic by just clicking on the floor name in the list of scans and typing a new name in. I tried doing the same in in the new version of Workshop and couldn't. Perhaps there's another way to do it in the new Workshop?
Post 4 IP   flag post
46291 4 4