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Matterport Knowledge Base | Total Posts: 40,377  |  Total Topics: 5,349
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problem

My Matterport is Down1010

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GarySnyder private msg quote post Address this user
My Matterport appears to be down. It's 08.50 GMT and I can see the My.Matterport page but I'm just getting the dots across the screen. Is anyone else having this problem

It doesn't seem to be affecting the Showcases just My.Matterport so I can’t do anything with my models.
Post 1 • IP   flag post
PieroBortolot private msg quote post Address this user
Hi Gary,

everything works good here
Post 2 • IP   flag post
Tosolini private msg quote post Address this user
Works here in Seattle
Post 3 • IP   flag post
Max_Sodomovskiy private msg quote post Address this user
Hi Gary,

everything works good in Russia
Post 4 • IP   flag post
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GarySnyder private msg quote post Address this user
Thanks guys, I stll can't see my models. Just tried chrome and I can see them but of course can use WS. I'm using firefox and they're still no showing up
Post 5 • IP   flag post
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GarySnyder private msg quote post Address this user
Try Firefox and let me know if you can access your models?
Post 6 • IP   flag post
Max_Sodomovskiy private msg quote post Address this user
I use a fox
Post 7 • IP   flag post
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GarySnyder private msg quote post Address this user
Strange, it was working yesterday
Post 8 • IP   flag post
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GarySnyder private msg quote post Address this user
Seems to be working now. Not sure what happen. Thanks all for your quick response

All the best
Gary
Post 9 • IP   flag post
40743 9 9
destitute