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Threads tagged with 'Support'

TitleAuthorPostsLast Post
Re-Uploads no longer show individually VTLV 1 4 monthsVTLV (847): I recently made a couple tours and uploaded them to the server. Later, I made alterations to make my models and re-uploaded them. In the past, I would have a separate upload for my 1st uploaded model. In some cases, I could edit that model up to 4 times and have 4 or 5 of the same model uploaded to the Matterport server using a similar name. This week, my models were simply replaced to only be one unit on the server. What changed? I...
Matterport Adds Live Chat: Sales & Support? DanSmigrod 7 6 monthsMetroplex360 (5941): Kudos to Matterport for adding another great resource. The answer provided by support was excellent.
Matterport Support Response Time: Benchmark DanSmigrod 21 9 monthsDanSmigrod (12403): The Matterport Newsletter today (Wednesday, 14 December 2016 included this item) ... http://forum.we-get-around.com/cached/369f918bfe4af9d5913b8ad42e76c3b8.png
Email To Sales intended for support hometakes 7 10 monthshometakes (706): @dansmigrod Its a 10 minute rant. PM me with your email address. I would rather send it to people that request it on this forum than to post it on the forum. If anyone wants me to forward it to them too, just pm me with your email address. All I ask anyone that I send it to, is that you dont forward it to anyone.... I'll know, as I got a stat counter on it!
Matterport Holiday Customer Service Hours DanSmigrod 5 2 yearsStevenHattan (1510): TRUTH. I've never once contacted Matterport Support for anything.
Workshop LeeBlackston 5 3 yearsGlenda (220): Oh, I thought you had already added them as collaborators ...
destitute